Diagnosis on demand – The ideal vehicle diagnostic device
We can help if you’re stumped!
Help that’s tailored to each service. You only pay for your enquiry or troubleshooting.
To obtain direct access to the vehicle data, the diagnostic app creates
an online connection between the vehicle and our diagnostic team.
Connect the OBD cable
to the vehicle, select the
model and function –
wait for completion.
No update costs
Always up-to-date software,
without fixed costs.
No complicated PC installation,
simply use the free
app (DoD 1.0) or Web
connection (DoD 2.0).
and fair solution
No expensive hardware
licences required. You
only pay for what you
State-of-the-art vehicle technology
We also support the latest
Live contact with technicians
Use the chat function to communicate
with our technicians.
Differences DoD 1.0 / DoD 2.0
|DoD 1.0||DoD 2.0|
|Control/connection||via app/smartphone||via WLAN/Webbrowser|
|CAN FD Ready*||■|
|No running costs||■||■|
|Live chat with diagnostic technician||■||■|
|Diagnosis billing||SEPA direct debit||SEPA direct debit|
|Connectivity||USB-C via smartphone
||Via WLAN or LAN|
|DoD control||On the smartphone||Via web browser|
|DoD 1.0 operating system app||Android
||No app required, therefore suitable for use with all operating systems|
*DoIP (Diagnostics over Internet Protocol)
Diagnostics over Internet Protocol is a communication protocol that is already installed in some vehicle models and will increasingly be used in future vehicle models. This means that our DoD 2.0 will also be used in the latest vehicles.
**CAN FD (Controller Area Network Flexible Data-Rate)
The Controller Area Network Flexible Data Rate is an extended CAN bus communication standard, which will also be used in new vehicle models. Thanks to the ability to process this communication protocol, our DoD 2.0 remains suitable for use for even the latest vehicles.
What is diagnosis on demand?
Our exclusive diagnostic solution gives retailers and workshops the ideal vehicle diagnostic device for easy programming and coding of electrical vehicle systems as required. In addition, we can assist workshops with troubleshooting with the help of the diagnostic device if complex faults in the electronics have to be diagnosed.
This is primarily a service we offer to the vehicle aftermarket and vehicle service providers.
However, it does not exclude further applications. What types of companies and organisations can benefit from the diagnostic device? Independent workshops, branded retailers, accident repair workshops, installation service providers, quick repair shops, breakdown services, mobility service providers, etc.
Operation DoD 1.0
- Purchase Dongle, self-diagnosis device
- Download the app in the playstore
- Plug OBD connector into vehicle
- Open the app
- Select vehicle and service
- Request diagnosis
- Error code is deleted and sent back directly to the vehicle
Operation DoD 2.0
Integration of the VCI into a Wifi network – Diagnose on Demand (DoD 2.0) (Quick start instructions)
1 Connect the VCI to the OBD socket on the vehicle 2 After a few seconds, the orange LED on the Ethernet port lights up 3 The green LED flashes slowly (approx every second) 4 The Wifi module of the VCI is now online and ready for connection to the network 5 Open the Wifi...
Reset – Diagnose on Demand (Do.D 2.0) [Connecting to a new network]
1 Using the VCI on the road or at another location 2 Use the supplied reset pin or a paper clip and press the reset switch for about 2 seconds 3 The orange LED is constantly on and the green LED flashes slowly (900 msec on / off) 4 The VCI is ready to connect...